Last updated: 01/01/2026

Trade name: Uniko

Legal entity: The Alxndr Group Limited

Business Registration Number (BRN): 79609742

Registered address:

OFFICE 3906, 39TH FLOOR, THE CENTER,

99 QUEEN'S ROAD CENTRAL, CENTRAL,

HONG KONG SAR, HK, 000000

Contact email: info@unikopadel.com

1. Introduction

Uniko is committed to protecting the personal data of our users, members and customers (“you”, “your”). This Privacy Policy explains how we collect, use, store and disclose your personal data in compliance with Hong Kong’s PDPO, and your rights under that law.

2. What personal data do we collect?

We may collect and process the following categories of personal data, when you use our services, register in our app, make purchases, or participate in our community and challenges:

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  Basic identity data: name, date of birth, gender
  
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  Contact details: email address, phone number, postal address
  
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  Fitness/health data: height, weight, sports preferences (e.g., padel, football, boxing, running), workout details, performance history
  
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  Account login data: username, password (hashed), usage logs
  
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  Payment data: billing address, payment method details (note: full card details are not stored by us; only necessary tokens or receipt information)
  
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  Device & usage data: IP address, device type, operating system, app usage logs, cookie identifiers, running/tracking data (if you opt in)
  
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  Membership/subscription data: plan type, start date, renewal date, status
  
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  Marketing and communications data: preferences for receiving updates, newsletters, promotions
  

3. How do we use your personal data?

We may use your data for the following purposes:

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  To register and manage your membership, account and subscription with Uniko
  
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  To provide the hybrid fitness app, workout plans, meal plans, running tracking, community challenges and progress tracking
  
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  To process payments, manage orders and returns, and communicate with you regarding purchases, shipments, deliveries or refunds
  
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  To improve and personalise our services: e.g., tailoring workout plan suggestions based on your sports preferences, goals and performance data
  
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  To monitor usage and app performance, to detect, prevent and address technical or security issues
  
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  To send you marketing communications and offers (where you have opted in) and to allow you to participate in community challenges, reward programs and promotions
  
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  To comply with legal or regulatory obligations, and to protect our rights, property and users
  

4. Legal basis / compliance with PDPO

Under Hong Kong’s PDPO, we collect and use personal data in accordance with the Data Protection Principles (DPPs). These require that personal data be collected for lawful purposes directly related to our functions, and that use is limited to notified purposes or those consented to.

When using your data for new purposes (for example direct marketing), we will obtain your explicit consent.

5. Sharing and transfers of personal data

We will not sell your personal data to third parties. We may share your data with:

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  Service providers and processors who perform parts of our service (e.g., payment processors, hosting platforms, analytics providers, mailing services). We ensure appropriate agreements are in place to secure data.
  
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  Authorities or law enforcement when required to comply with legal obligations or protect our rights.
  
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  In the event of business restructuring (merger, acquisition), your personal data may be part of the transferred assets, in which case we will notify you and ensure protection of your rights.
  

If we transfer personal data outside Hong Kong, we will ensure appropriate safeguards or obtain your consent where required.

6. Cookies and tracking technologies

We use cookies and similar technologies to deliver, secure and improve our services, track app usage and run analytics. You may choose to disable non-essential cookies via your browser or app settings; doing so may impair functionality of some features.

When required under law or best practice, we will seek your consent for tracking/usage cookies.

7. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, tax or regulatory obligations. We periodically review our retention practices to ensure data is not held longer than required.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or accidental access, processing, erasure, loss or use. These measures include encryption, access control, audit logs and secure development practices.

9. Your rights

Under PDPO, you have the right to:

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  Request access to your personal data held by us
  
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  Request correction of inaccurate personal data
  
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  Withdraw your consent to direct marketing communications at any time
  
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  Ask us to erase your personal data where we no longer need it (subject to legal exceptions)
  
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  Lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD) in Hong Kong if you believe your rights under PDPO have been breached.
  

If you wish to exercise any of these rights, please contact us at: [insert email]. We may require you to verify your identity for such requests.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the policy indicates when we last made changes. We will notify you of significant changes via email or via our app/website. Your continued use of our services after such changes means you accept the updated policy.