CONTACT US
Have a question or need assistance? Use the contact form below and we’ll get back to you within one business day. Don’t forget to check our FAQ section at the bottom of the page for quick answers.
FAQ
Do you offer free shipping?
Yes! Shipping is completley free for you and at our expense.
When will i receive my order?
We ship all orders within 1–2 business days. Once your order is dispatched, you'll receive a tracking link to follow your package every step of the way.
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What is your return policy?
We offer a 14 day return or exchange policy if you are not happy with your order for any reason. For more info, please see our terms and conditions here.
What are your payment options?
Suitable for?
We designed the Uniko rackets with a round shape, an 18K carbon surface for the ideal balance of strength and flexibility, added with a 3D textured face to enhance control. Combined with an exceptionally large sweet spot, this construction delivers consistent feel, precision and confidence on every shot.
This makes it an excellent choice for intermediate players, while still being very accessible and easy to play with for beginners and first-time players.
“After playing padel for about a year, I really wanted a racket that stood out but still performed well. Everyone kept showing up with the same gear and I didn’t want to settle for something boring. Then I found Uniko. It’s unique, it plays great, and as a football fan, the design feels like a perfect match. I’m genuinely happy with it.” - David Strutters
What is the lifespan of a Uniko racket?
The lifespan of a Uniko racket depends on how often it is used, how it is played with and how well it is maintained. The estimates below are general guidelines; in practice, a racket may last longer or shorter.
Recreational players (1–2 times per week): up to 18 months
Regular players (2–4 times per week): up to 12 months
Intensive players (daily use): up to 8 months
Proper care, such as avoiding extreme temperatures and impacts outside normal play, can help extend the lifespan of a padel racket.
And look at the upside: the more you enjoy and use your current Uniko racket, the sooner you’ll get to choose a new one from our collection.
Can I get a custom number on my Uniko racket?
As of now we do not offer custom numbers yet. We're planning on introducing a custom number option in the near future, sign up to our newsletter to stay tuned!
Are you officially linked to any football club?
Uniko is an independent brand and business.
Uniko is not affiliated with, endorsed by, sponsored by, licensed by, or otherwise connected to any football club, sports team, league, federation, or sporting organization, whether domestic or international.
Any references on the platform or in marketing materials to colors, patterns, design styles, cities, or cultural elements are used solely for descriptive, artistic, and inspirational purposes.
For more info, please see our terms and conditions here.
I’m a retailer/padel club interested in selling Uniko products. How can I get in touch?
Thank you for your interest in partnering with us. We work with a variety of retailers and padel clubs around the world and are always open to new collaborations. Simply reach out through our contact form, and our partnerships team will get back to you as soon as possible.